Fr99 Privacy Policy — Your data is safe with us

Fr99 (referred to as "we", "our", or "fr99") is a trusted online gaming and Sports Betting platform in Bangladesh. Protecting our users' privacy is our highest priority.

This Privacy Policy explains what information fr99 collects about you when you use the platform, how that information is used, who it may be shared with, and how you can manage your own data.

By registering with or using the fr99 platform, you are considered to have accepted this Privacy Policy. If you disagree with any part of this policy, please refrain from using our platform.

We collect various types of information to operate and improve the fr99 platform. This information comes from two main sources: what you provide directly, and what is collected automatically as you use the platform.

Information you provide directly:

Automatically Collected Information:

• Device Information: Device type, operating system, browser version.
• Log Data: IP address, login time, page visit history.
• Gaming Activity: Betting history, win/loss records, game preferences.
• Cookies & Tracking Data: Session data and usage pattern analysis.
• Location Data: General geographic location (IP-based).

Fr99 uses collected information only for specific, legitimate purposes. Every use of your data is transparently outlined below.

Primary purposes of use:

• Account Management: Your information is used to create, verify, and manage your account.
• Service Delivery: To deliver gaming, betting, and payment services smoothly.
• Identity Verification: To complete the KYC process and prevent fraud.
• Customer Service: To address your questions and resolve any issues you may have.
• Security Assurance: To detect and prevent unusual account activity.
• Contact: To send important updates, bonus offers, and promotional messages.
• Legal Compliance: To comply with applicable laws and regulations.
• Service Improvement: To analyze data and improve your experience on the platform.

Fr99 takes great care when it comes to sharing your personal information with third parties. Data is only shared in the limited circumstances described below.

Who your data may be shared with:

• Payment Processors: Mobile banking providers including bKash and Nagad receive limited data solely to process transactions.
• KYC Verification Service: Authorized service providers for identity verification.
• Legal Authorities: Relevant authorities in the case of a court order or legal obligation.
• Technology Partners: Technology service providers that support platform operations — bound by strict confidentiality agreements.

What Is Never Shared:

• Selling data for marketing or advertising purposes.
• Sharing your data with unrelated third parties without your consent.
• Sending your data to international data brokers.

Fr99 uses cookies and similar tracking technologies on its website and app. Cookies are small text files stored on your device that help improve your browsing experience.

Types of cookies we use:

You can manage or disable cookies through your browser settings. However, turning off essential cookies may prevent some core features of fr99 from functioning properly.

Fr99 follows the highest industry standards to protect your data. Our security infrastructure provides multi-layered protection.

Our security measures:

• SSL/TLS Encryption: 256-bit SSL encryption is applied to all data transfers.
• Two-Factor Authentication (2FA): OTP verification is required every time you log in to your account.
• Firewall Protection: Servers are protected by advanced firewalls.
• Regular Security Audits: Regular security testing conducted by third-party experts.
• Data Minimization: We never collect or retain more data than is necessary.
• Auto Logout: You are automatically logged out after a period of inactivity.
• 24/7 Monitoring: Round-the-clock system monitoring ensures any unusual activity is detected immediately.

Fr99 recognizes your full rights over your personal data. You may exercise the following rights.

• Right to access your data: You can request to see what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or incomplete information.
• Right to Erasure: You may request that your data be deleted under certain circumstances.
• Data Portability: You can receive your data in a readily readable format.
• Right to object to processing: You may object to the processing of your data for specific purposes.
• Marketing Opt-Out: You can opt out of promotional messages at any time.

Fr99 is an adults-only gaming platform. We do not collect information from or permit account registration by anyone under the age of 18.

• Age verification is mandatory at the time of registration.
• Age is re-confirmed during the KYC process.
• Any account found to belong to a minor is immediately disabled and all associated data is deleted.
• If you believe your child is using fr99, please contact us immediately.

The fr99 platform may reference third-party services such as payment gateways or game providers. These third parties have their own privacy policies, which are beyond fr99's control.

• Fr99 is not responsible for the privacy practices of third parties.
• We recommend reading the privacy policy of any third-party service before using it.
• Fr99 works only with trusted and verified partners.

Fr99 may update this Privacy Policy from time to time. We will notify you in advance of any significant changes.

• When this policy is updated, the revised version with the new date will be published on this page.
• For significant changes, you will be notified via SMS or email to your registered mobile number.
• Continued use of the platform after an update constitutes acceptance of the revised policy.
• Visit this page regularly to stay up to date with our latest policy.

If you have any questions, concerns, or requests regarding this Privacy Policy, please don't hesitate to reach out. Our dedicated Privacy Team is always ready to assist you.

• Email: support@fr99.ws
• Help Center: fr99.ws/help-center
• Response Time: Within 7 business days