Fr99 believes gaming is purely for entertainment. We want you to always play responsibly, enjoy yourself, and make room for the other things in life that matter. Responsible play is the best play.
Tools fr99 provides to help you play responsibly and stay in control.
Online gaming and Sports Betting are both great forms of entertainment. But like any pastime, they require moderation. At fr99, Responsible Gaming It means you know why you're playing, how much you're playing, and when to stop.
Responsible Gaming isn't a restriction — it's a way to protect your freedom. When gaming stops being fun and starts causing stress, that's a sign something's wrong. fr99 wants to help you spot those signs early and take action before things get out of hand.
Millions of people across Bangladesh enjoy online gaming every day — most of them playing for fun, to pass the time, or to support their team during a cricket match. That's what healthy, normal gaming looks like. fr99 wants that experience to stay positive for you, every time.
Keep in mind: Gaming is entertainment — just like watching a film or playing cricket. It's best not to treat it as a primary source of income or a way to solve financial problems.
Most people are aware of their own gaming habits. But sometimes limits are crossed gradually, without you even noticing. If you recognize any of the signs below in your own life, take a moment to pause and reflect.
Playing with money set aside for monthly expenses or borrowed funds is an important warning sign.
Chasing losses by placing bigger bets to "win it back" is a trap — and the deeper you go, the worse it gets.
Hiding your gaming habits from family or people close to you is a clear warning sign.
Feeling excessive anger, anxiety, or depression when you can't play or when you lose.
Gaming is affecting your work, studies, or responsibilities at home.
Ask yourself once a week — is gaming still fun? If the answer is yes, you're on the right track.
Following these habits while playing on fr99 will keep gaming enjoyable and prevent it from having a negative impact on your life.
Fr99 gives you full control over your gaming. All the tools below are accessible directly from your account settings.
| Tool Name | How It Works | Time to Take Effect | Features |
|---|---|---|---|
| Deposit Limit | Sets daily / weekly / monthly deposit limits | Instant (if reducing); 24 hours (if increasing) | Active |
| Loss Limit | Set a maximum loss limit within a defined time period | Instant | Active |
| Session Time Limit | Set a maximum duration for each session | Instant | Active |
| Cooldown Period | Take a break from 1 to 30 days | Instant | Active |
| Self-Exclusion | Full account closure for 6 months to 5 years | Instant; cannot be lifted before the period ends | Active |
Log in to use these features → Account Settings → Responsible Gaming. For any concerns, contact our Help Center Visit.
Answer the questions below honestly. If most of your answers are 'yes', consider speaking with a professional or reaching out to the fr99 support team.
If you answered 'Yes' to 3 or more of the questions above, please reach out to our support team without delay or consult a mental health professional near you.
Fr99 is strictly for users aged 18 and above. We are fully committed to keeping minors away from gaming.
If you suspect someone is using a false age to create an account and play on fr99, please contact us immediately at support@fr99.wsto let us know.
Seeking help to overcome gaming addiction or stress is not a weakness — it takes courage. fr99 is always here for you.
If you feel that gaming is having a negative impact on your life or the life of someone you care about, reach out to us today. We don't judge — we just help.
Answers to the most frequently asked questions about Responsible Gaming.